Withdrawal Doo Prime
Withdrawing funds from your Doo Prime account is a secure, multi-step process designed to ensure your money is sent to your verified payment destination. This guide takes you through setting up your payment details and completing a withdrawal, including troubleshooting support if needed.
DOOPRIME
Lee Trader
Introduction
Withdrawing funds from your Doo Prime account is a secure, multi-step process designed to ensure your money is sent to your verified payment destination. This guide takes you through setting up your payment details and completing a withdrawal, including troubleshooting support if needed.
Prerequisites
Verified and funded Doo Prime account.
Payment details for your chosen withdrawal channel (must match your deposit method/account).
Up-to-date contact information (check your email for confirmation PINs).
Step-by-Step Instructions
Session 1: Add or Verify Payment Details (Required for First Withdrawal)
Log In to your Doo Prime portal.
Open Menu by clicking the three-dash symbol (top left).
Go to Funds > Payment Details.
Select Withdrawal Channel:
Choose the same method you used to deposit (e.g., Local Bank, Crypto, eWallet).
Fill in All Required Information:
Account Holder’s Name
Account Number
Currency
Province, City, Branch (for banks)
Any other required fields.
Click Submit to save your payment details.
Wait for Approval:
Your details will show as pending.
Once approved, the status updates to approved.
If approval is delayed or declined, go to the Help Desk, open a chat, and supply your payment detail number for review.
Session 2: Initiate Withdrawal
Return to Portal and re-login if needed.
Open Menu and select Funds > Withdraw Funds.
Choose Account/Walet to withdraw from.
Select Fund Channel (choose the same as your registered payment details).
Choose Your Saved Payment Details for that channel.
Click Continue.
Session 3: Enter and Confirm Withdrawal Amount
Input Withdrawal Amount (within displayed limits).
Click Continue.
Session 4: Email PIN Confirmation
Check Your Withdrawal Summary: Review all details for accuracy.
Check Your Email for PIN (the registered address).
If you don't receive the PIN, check your spam/junk folder.
Click Resend PIN if necessary.
Still no PIN? Go to Help Desk > Funding for support.
Enter the Email PIN.
Click Continue to confirm withdrawal.
Session 5: Track Withdrawal Status
Go to Funds > Transactions History in the portal.
Check “Pending Transactions” for withdrawal status.
Status should change to “approved” when completed.
Wait for Processing (up to 1 working day). Some payment channels may take slightly longer.
If “Pending” or “Declined” persists:
Visit Help Desk (Process 1), open a chat under "Funding," and provide your withdrawal number and situation for assistance.
Session 6: Confirm Receipt in Your Bank/Account
Check Your Receiving Account or Wallet:
Once marked as "approved," funds should reach your nominated account soon (may take up to 1 business day).
If Approved but Not Received:
Wait for up to 1 more day due to possible gateway or bank delays.
If still not received, contact Help Desk with your withdrawal number and details for urgent investigation.
Common Issues & Solutions
Payment details not approved: Double-check your info for accuracy and completeness, and contact Help Desk if pending too long.
Withdrawal pending: Wait processing time; if overdue, check with support.
No PIN email received: Check spam/junk, use Resend PIN, then contact support if still an issue.
Funds not received after approval: Wait a bit longer, then escalate to support.
FAQ
Can I withdraw to a different account? Withdrawals must generally use the same account/channel as funding for compliance.
How long do withdrawals take? Usually within 1 business day after approval; some methods may take longer.
Are fees deducted? Review on-screen summary and T&C for applicable fees.














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