Transfer Doo Prime

Introduction

Transferring funds between your Doo Prime wallets (e.g., main wallet, IB wallet, trading account) is fast and secure. This process allows you to move money as needed for trading, withdrawals, commissions, or bonuses.

Prerequisites

• A verified Doo Prime account and sufficient balance in your source wallet

• Login details for the client portal

Step-by-Step Instructions

Session 1: Initiate the Transfer

1. Log In

   • Enter your credentials on the Doo Prime client portal.

2. Access Transfer Funds

   • Click the three-dash symbol on the top left to open the Trader’s Menu.

   • Go to Funds > Transfer Funds.

3. Choose Source and Destination Wallets

   • In the transfer section, select the wallet to transfer from and the wallet to transfer to from the dropdown menus.

   • Click Continue.
     
     
     
     
     
     
     
     
     
     
     
     
     
     

Session 2: Enter Transfer Details

4. Enter Amount and Comments

Session 3: Confirm and Submit

5. Review Transfer Details

Session 4: Confirm Transfer is Complete

6. Check Transaction Status

   • Return to the dashboard after logging in.

   • Go back to the menu and select Funds > Transactions History.

   • Confirm your transfer appears and is marked as “approved” or completed.
     
     
     
     
     
     
     
     
     
     

7. Troubleshooting

   • If the transfer is not recorded or is stuck in pending:

     • Go to the Help Desk.

     • Open a chat, select "Funding," and provide your transfer number for assistance and system checking.

Common Issues & Solutions

• Not Enough Balance: Ensure your source wallet has sufficient funds.

• Transfer Not Showing: Wait a few minutes for system processing. If not visible, contact support.

• Wrong Wallet Selected: Transfers cannot be undone. If wrong wallets were chosen, contact support immediately for advice.

• Cannot Transfer: Ensure your account and KYC status are fully verified. Try a different browser if there are technical issues.

FAQ

• How long does an internal transfer take? Usually, transfers are processed instantly. Contact support if not reflected after several minutes.

• Is there a transfer limit? Limits vary by wallet and account type—review on-screen instructions or ask support.

• Are there fees? Internal transfers are typically free, but check your account terms for details.