Log In Doo Prime

Introduction

Accessing your Doo Prime account requires secure authentication using your registered email and password. If you forget your password or encounter login issues, follow the password recovery process to regain access safely.

Prerequisites

• A registered email address and password for your Doo Prime account

• Access to your email inbox

• Stable internet connection

Step-by-Step Instructions

1. Go to the Login Page

• Choose one of the following official login portals:

  • DooPrimeAPEC Login

  • DooPrime Login

  • DooPrimeIntl Login

  • DooPrimeInt Login

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  

2. Enter Your Login Credentials

• Input your registered Email.

• Enter your Password.

• Complete the reCAPTCHA by ticking the "I'm not a robot" box.

• (Optional) Select "Remember me" if using a private device.

• Click the Login button.

3. If Login Fails – Password Recovery

1. Click "Forgot Password"

   • Located just below the password field on the login page.

2. Reset Your Password

   • Enter your registered email address.

   • Complete the “I’m not a robot” CAPTCHA.

   • Click Continue.

   
   
   
   
   
   
   
   
   
   

3. Email Verification

   • Check your email inbox for a password reset email from Doo Prime.

   • If not received, check your spam/junk folders.

4. Enter PIN

   • Find the PIN code in the email and enter it in the provided PIN field.

   • Click Continue.

   
   
   
   
   
   
   
   
   
   
   

5. Set a New Password

   • Enter your new password per security requirements:

     • At least 6 characters

     • 1 lowercase letter

     • 1 uppercase letter

     • 1 digit

     • 1 special character

   • Re-enter your new password to confirm.

   
   
   
   
   
   
   
   
   
   

6. Complete Reset

   • Click Continue. Your password will be reset, and you can now log in with your new password.

Common Issues & Solutions

• Invalid Login Credentials: Double-check email spelling and password accuracy. Passwords are case-sensitive.

• No Password Reset Email: Check spam/junk mail, verify email address is correct, and allow a few minutes for the email to arrive. Use "Resend" if needed.

• reCAPTCHA Not Working: Clear your browser cache, disable pop-up/ad blockers, and try again.

• Password Criteria Not Met: Ensure the new password meets all requirements.

FAQ

• Q: What if I can't access my email?

  • Use a backup email if you registered one, or contact Support via Help Desk Process.

• Q: Can I change my email address during password reset?

  • No, only the registered email can be used for password recovery.

• Q: Is my account locked after multiple failed attempts?

  • Excessive failed attempts may temporarily lock your account; if so, wait and retry or contact Support.