KYC (Know Your Customer) Doo Prime
Completing KYC is a regulatory and security requirement to fully activate your Doo Prime account. This process verifies your identity and ensures the security of your trading activities.
DOOPRIME
Lee Trader
Introduction
Completing KYC is a regulatory and security requirement to fully activate your Doo Prime account. This process verifies your identity and ensures the security of your trading activities.
Prerequisites
Have your account login credentials (as set in Process 3)
Access to clear and valid identification documents (e.g., passport, national ID, or driver’s license) and proof of address if required
Digital copies (JPG, PNG, PDF, GIF, each under 10MB) of the front and back of your document
Step-by-Step Instructions
Session 1: Accessing the KYC Application
Log In
Use your credentials to log in at the Doo Prime portal (see Login Process).
Open the Trader’s Menu
Click the three-dash menu in the top left corner.
Navigate to Profile
Select Profile from the left sidebar menu, then again click Profile.
Find the Complete your application section.
Begin KYC Application
Click the Upload button next to Complete your application.
Session 2: Fill Out the KYC Details
Complete the Form
Enter your Date of Birth.
Select your Gender.
Select your Country of Permanent Residence.
Enter your City and Full Address.
Continue
Click the Continue button to proceed to the next KYC step.
Session 3: Upload Identity Documents
Go to Profile for Identity Upload
Go back to Profile > Profile, look for the Identity Verification (Required) section.
Click the Upload button there.
Session 4: Submit Documents
Choose Upload Type
Ensure Identity Verification (Required) is selected.
Fill in Document Details
Enter the Date of Expiry. If your document has no expiry, use the recommended date (31/12/2099).
Enter your Document Number.
Select the Document Type (e.g., National ID, Passport, Driver License).
Choose the Country of Issue.
Upload Images
Upload the Front Side of your document (JPG, PNG, PDF, GIF, <10MB).
Upload the Back Side (if applicable).
Preview to ensure clarity.
Final Submission
Click the Upload button to submit for review.
What Happens Next?
The Doo Prime compliance team will review your documents.
You will be notified by email once the review is completed.
If any issue is found, you may be asked to resubmit clearer or different documents.
Common Issues & Solutions
Images won’t upload: Ensure files are in the supported formats and under 10MB.
Form errors: Complete all required fields accurately.
Upload fails or times out: Use a stable internet connection and try a different browser/device.
Rejected Documents: Double-check for clarity, legibility, and matching information.
FAQ
Q: How long does KYC approval take? A: Usually within minutes or up to1 business days.
Q: What if my document doesn’t have an expiry date? A: Enter “31/12/2999” as recommended by Doo Prime.
Q: What documents can I use? A: Most government-issued photo IDs are accepted; see the document type dropdown for options.
Q: Can I trade before KYC is approved? A: Some functions may be limited until verification is completed.








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