Deposit Doo Prime

Introduction

Funding your Doo Prime trading account is simple, secure, and offers multiple payment channels. This guide walks you through making a deposit, verifying your transaction, and troubleshooting any issues that may arise.

Prerequisites

• Access to your Doo Prime client portal (see Login Process)

• Sufficient funds in your selected payment channel (bank, card, crypto, etc.)

• Digital access to payment confirmation (in case of errors)

• Completed KYC verification (recommended)

Step-by-Step Instructions

Session 1: Start the Deposit Process

1. Log In to Your Account

   • Use your registered credentials at your Doo Prime portal.

2. Access Deposit Funds

   • Click the three-dash menu (top left) to open the Trader’s Menu.

   • Go to Funds > Deposit Funds.

3. Select Wallet and Channel

   • Choose the wallet you wish to fund.

   • Select your preferred Fund Channel (bank transfer, card, crypto, etc.).

     • Tip: If unsure, visit the Help Desk and select "Funding" for assistance.

   • Click Continue.
     
     
     
     
     
     
     
     
     
     
     
     

   
   
   
   
   
   

Session 2: Enter Deposit Amount

4. Input Deposit Amount

Session 3: Confirm Deposit Details

5. Verify Deposit Information

Session 4: Complete Payment

6. Follow Channel Instructions

Session 5: Verify Deposit Completion

7. Check Your Deposit Status

   • Return to the client portal.

   • Open the menu and go to Funds > Transactions History.

   • Check if your deposit appears and is marked as successful.

   
   
   
   
   
   
   
   
   
   
   
   

8. If Deposit Not Recorded:

   • Go to the Help Desk.

   • Open chat, select question type "Funding," and provide your deposit number and payment proof for assistance.

Common Issues & Solutions

• Deposit not showing: Allow reasonable processing time; some bank methods may be slower. If not visible, contact support with proof.

• Incorrect amount credited: Confirm currency conversions; contact support for clarifications.

• Payment errors: Save payment receipts and retry if advised. For issues with a specific channel, try an alternative or ask live chat for guidance.

• Choosing the right channel: If unsure, contact the help desk before proceeding.

FAQ

• How long does it take for deposits to show?

  • Processing times vary by channel (some instant, others 1–3 business days).

• Can I use someone else’s card/account?

  • Only deposit from accounts/cards in your own name as per KYC.

• What is the minimum/maximum deposit?

  • See displayed limits during the deposit process.